Customer Service

Support from the moment you become a customer


Our Customer Service Team provides email and telephone support and information for any order related query you might have. They are there to enable a smooth delivery process and will support you should you have any aftersales queries. 

For enquiries relating to product orders, deliveries or invoicing please contact us at:

Support in English:      

+44 1784 614060
0800 0698136

(Toll-Free within the UK)

+44 203 7441022

Unterstützung auf Deutsch:

+49 6996759138

0800 723 9486

(Gebührenfreie Telefonnummer von Deutschland aus)

+49 69 5060 6793 / 
+49 69 5060 6794

Support en français:

+33 18 626 0833

080 508 2214

(Appel gratuit depuis la France)

+33 18 020 6913

Supporto in italiano:          

+39 06 9480 0373
800 684 170

(Numero verde gratuito dall’Italia)

+39 06 9318 8019

For billing enquiries please contact


This request form is provided for your convenience to submit an enquiry directly to Therakos. This form is not intended to be used to report a product complaint, adverse event or to request immediate assistance with a patient treatment.  No patient identifiable information should ever be included in this form.

Mallinckrodt, the 'M' brand mark, the Mallinckrodt Pharmaceuticals logo and other brands are trademarks of a Mallinckrodt company.


© 2018 Mallinckrodt. Mallinckrodt Pharmaceuticals is a registered business name of Mallinckrodt plc, which is registered in Ireland as a public limited company with registration number 522227 and has its registered office at Damastown, Mulhuddart, Dublin 15, Ireland.